Online Forms and Workflow Automation for Local Government

Online government forms that feed structured data into automated workflows for permits, inspections, and cases.

Replace PDFs, email chains, and scattered submissions with simple, modern forms that automatically trigger the right workflows across your city or county.

GovOwl helps departments launch public-facing and internal forms that collect clean data, route it to the correct staff, and automate the next steps—all without IT complexity.

Digital application form

Simple Forms for Any Department

Cities and counties use GovOwl to create online forms for:

  • permit applications
  • environmental health requests
  • code enforcement reports
  • 311 submissions
  • internal approvals
  • inspections, complaints, and service requests
Forms are mobile-friendly, intuitive, and consistent across all departments.

Automated Routing & Workflow Actions

Every submission flows directly into the correct workflow.

GovOwl can route by:

  • form type
  • location
  • zones or districts
  • staff roles
  • workload or availability

The system can also auto-create tasks, send notifications, schedule follow-ups, assign inspectors, and launch approval chains—all based on rules you control.

No more inbox chaos or manual forwarding.

Govowl

Replace PDFs & Email-Based Processes

GovOwl eliminates outdated processes that frustrate residents and slow down staff.

Agencies can:

  • convert paper and PDF forms into clean digital versions
  • capture structured, reliable data
  • prevent missing fields
  • eliminate duplicate entries
  • keep all submissions in one place
Staff stop chasing information and start working cases immediately.

Fast to Launch & Easy to Maintain

Departments can build and publish forms in minutes—no coding, no IT tickets.

You can:

  • update fields
  • add conditional logic
  • adjust routing rules
  • create new workflows as operations evolve
GovOwl adapts to your processes instead of forcing rigid templates.
Govowl

Connects Directly to Your Operations

Submissions feed into the same workflows your teams already use for permitting, inspections, complaints, and case management.

Environmental Health, Code Enforcement, 311, and administrative units all work from the same clean data and automated steps.

A Better Experience for Everyone

Residents get simple forms.
Staff get clean data and automated workflows.
Leadership gets transparency and consistency across the organization.

GovOwl makes online forms and workflow automation easy, modern, and dependable—built for how local government actually works.

Related Programs

Citizen Self Service | Permitting | Payments

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Digitize forms and automate approvals and workflows.
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