Code Enforcement Software for Local Government
Code enforcement software that manages cases, inspections, violations, letters, and follow-up workflows.
GovOwl provides nuisance and municipal code enforcement software for cities and counties. Teams use it to manage weeds, junk, trash, inoperable vehicles, substandard structures, housing issues, and other property maintenance concerns from first complaint to final resolution. The platform also supports building and fire enforcement programs that need field-based case management.
Our Solution
GovOwl unifies code enforcement complaints, 311 referrals, cases, violations, notices, inspections, and abatements in one system. Cases follow a clear path from intake to closure, whether initiated by staff, residents, or a citywide 311 system. Supervisors gain better visibility into workloads and field activity, and officers use mobile tools to document conditions in real time.
Why It Matters
- Reduces backlog and manual tracking
- Replaces email, spreadsheets, and disconnected systems
- Improves consistency across nuisance and housing cases
- Helps supervisors monitor aging, neighborhoods, and trends
- Supports building and fire teams that need case management tools
- Provides better transparency for residents and property owners
Complaint & 311 Intake
GovOwl captures code enforcement complaints through multiple channels:
- Staff entry from phone calls, counter visits, or field contacts
- Public submissions through the citizen self-service portal
- Two-way integration with 311 systems so new requests generate or update cases, and status can sync back
Each complaint records the issue, location, photos, and any available contact information.
Case Workflows
A single, streamlined section combining all CE workflow pieces (short, efficient):
- Promote complaints to cases and assign to officers or areas
- Conduct field investigations, document findings, and record follow-up steps
- Capture photos, notes, timestamps, and GPS using the mobile code enforcement app
- Create violations and send notices or citations using standardized templates
- Track abatements performed by the city, including mowing, junk removal, cleaning, securing, or towing
- Communicate with residents and property owners through portal updates and simple notification tools
- Move cases through required steps until compliance or closure
This keeps the full “complaint → case → notice → follow-up → abatement → closure” workflow inside one clean section.
Property History, GIS & Insights
GovOwl ties each case to an address or parcel, building a long-term property profile. Staff can see prior complaints, violations, notices, and abatements to identify repeat issues.
GIS map views help visualize clusters, assign field areas, and understand neighborhood trends. Reporting tools summarize case volume, aging, violation types, and hotspot locations for management or council updates.
Texas-Ready
GovOwl supports nuisance and property maintenance workflows commonly used by Texas cities. The system adapts to local ordinances, inspection patterns, abatement practices, and reporting formats familiar to teams across the state.
Who Uses GovOwl Code Enforcement
- Nuisance and property maintenance divisions
- Neighborhood services and community improvement
- Housing and substandard structure units
- Building and fire prevention teams focused on field enforcement
- Small and mid-sized cities needing unified case management
Related Programs
Citizen Self Service | Inspection Software | Environmental Health
Get Started
Manage complaints, violations, inspections, and cases in one system.