GovOwl ADA Website Upgrade for Local Governments

Local governments are under pressure to make their public-facing websites accessible. New ADA rules mean agencies must meet WCAG 2.1 AA standards on tight timelines, especially for state and local governments, including Texas agencies, with 2026–2027 compliance deadlines.

But most agencies don’t want a full redesign. They just want their existing site and online services upgraded so residents of all abilities can actually use them.

GovOwl ADA Website Upgrade graphic for Texas and U.S. local governments, featuring GovOwl owl logo and ADA/WCAG website accessibility messaging

Our Solution

GovOwl ADA Website Upgrade

GovOwl helps local governments upgrade (not reinvent) their public-facing digital presence:

  • Convert your existing website into a modern, WCAG-aligned structure using your current content
  • Improve navigation, headings, links, contrast, and alt text so pages are more usable and accessible
  • Make key public-facing forms and applications easier to complete with keyboard and screen readers
  • Add or upgrade online payments so residents can pay fees and fines without calling or visiting in person
  • Offer public portals and 311 / complaint tools that are easier to access from mobile and assistive devices
We work with local agencies nationwide, with a strong focus on Texas and its ADA website requirements and timelines.
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How It Works

  • You keep your content – we start from what you already have
  • We upgrade the structure and presentation to align with WCAG 2.1 AA practices
  • Hosting & support are available as an ongoing service so you’re not left on your own after launch
  • We focus on the public-facing side: website, resident portals, forms, 311, payments and service requests

We keep the process simple and avoid design drama or big content rewrites. Our goal is to get your public-facing services into better ADA shape and then grow from there.

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Why It Matters

  • Meet ADA digital accessibility expectations tied to the 2026–2027 timelines for state and local governments
  • Reduce risk of complaints about inaccessible public websites, forms, and portals
  • Improve resident experience for people using assistive technologies or mobile devices
  • Create a foundation for the next steps: richer online forms, payments, portals, and 311 integrations with GovOwl

Important Note on Legal Compliance

GovOwl implements accessibility best practices aligned with WCAG 2.1 AA, but we do not provide legal opinions or guarantees of ADA compliance. Final compliance decisions rest with your agency and its legal counsel, including how you maintain content (pages, PDFs, third-party tools) over time.

Next Steps

Ready to upgrade your public-facing website for ADA and modern expectations?

Book a GovOwl ADA Website Upgrade conversation and let’s talk about your current site, your deadlines, and how we can improve accessibility—while setting you up for online forms, payments, portals, and 311 down the road.

Get Started